Shipping policy
At SEHIMEK LONDON, we are committed to delivering your orders safely and efficiently. Please review our shipping information below.
●Processing Time: All orders are processed within 1–3 business days after payment has been confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
*Please note that processing times may be extended during peak periods, promotions, or product launches.
●Shipping Within the United Kingdom:
Estimated delivery times:
* Standard Delivery: 2–5 business days
* Express Delivery: 1–2 business days (where available)
●Shipping costs are calculated at checkout based on your selected delivery option.
●International Shipping: We proudly ship to selected international destinations.
Estimated delivery times:
* Europe: 7–10 business days
* North America: 7–14 business days
* Other International Destinations: 7–21 business days
*Delivery times may vary depending on customs processing and local postal services.
•Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
●Order Tracking: Once your order has been dispatched, you will receive a confirmation email containing tracking information where available.
●Delayed Deliveries: While we strive to meet all estimated delivery times, delays may occasionally occur due to courier services, customs clearance, weather conditions, or other circumstances beyond our control. We appreciate your patience and understanding in such situations.
●Incorrect Shipping Information: Please ensure your shipping address is correct before completing your purchase. SEHIMEK LONDON cannot be held responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.
●Lost or Damaged Parcels: If your parcel arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with the courier to investigate and assist in resolving the issue.
●Contact Us: For any shipping-related enquiries, please contact us at: sehimeklondon@gmail.com
We are always happy to help.